7j77's Privacy Policy
Your personal information is completely safe with us. We are committed to protecting your privacy through SSL encryption and a fair play policy.
1. Introduction & Policy Overview
7j77 is a safe and reliable online betting and casino platform for players in Bangladesh. We believe that protecting our users' privacy is a fundamental responsibility. This privacy policy ("Policy") explains how 7j77 collects, uses, stores, and protects your personal information.
This policy applies to our website, mobile platform, and all related services. We do not sell your information to third parties or use it for any unauthorized purpose. Every one of our operations is guided by the principle of protecting the user's best interests.
If you have any questions while reading this policy, please contact our support team. Our team is available 24/7 to assist you in both Bengali and English.
2. What Information Is Collected
7j77 collects only the information necessary to provide platform services, ensure security, and improve the user experience. We collect the following types of information:
Identity Information
Name, date of birth, nationality, and details of documents required for identity verification. This information is used solely for account verification purposes.
Contact Information
Email address and mobile number (for transactions via bKash, Nagad, Rocket, or Upay). This information is used for account security and communication.
Financial Information
Records of deposit and withdrawal transactions and a summary of payment method details. Full payment credentials are not stored on our servers.
Gaming Activity Information
Betting history, game preferences, login times, and session data. This is used to ensure responsible gaming and to improve services.
Technical Information
IP address, browser type, device information, and cookies. This information is used to improve platform security and performance.
Communication Records
Records of support contacts made via live chat and email. These are retained to improve service quality and resolve disputes.
3. Methods of Data Collection
We collect your information through various methods. Each method is transparent and carried out with your consent.
- Directly Provided: Information you provide directly during account registration, the verification process, or when contacting support.
- Automatic Collection: Information automatically collected through cookies, log files, and tracking technologies while you use the platform.
- Transaction Processing: Information required during financial transactions via bKash, Nagad, Rocket, or Upay.
- Third-Party Verification: Information collected from authorized third parties for identity verification or fraud prevention.
- Cookies & Tracking: Cookies are used for session management, saving preferences, and analytics. See Section 8 for details.
4. Purposes of Data Use
7j77 uses your information only for specific and legitimate purposes. We never use your information for unnecessary or unauthorized activities.
4.1 Service Operation & Improvement
- Creating, managing, and completing the account verification process
- Processing financial transactions via bKash, Nagad, Rocket, and Upay
- Providing all gaming services including slots, casino, and cricket betting
- Personalizing the platform experience according to user preferences
- Identifying and resolving technical issues
4.2 Security & Compliance
- Preventing fraud, money laundering, and other illegal activities
- Verifying that users are of the required age (21 or older)
- Monitoring spending patterns to ensure responsible gaming
- Protecting the security and integrity of the platform
4.3 Communication & Customer Service
- Responding to support inquiries and resolving complaints
- Sending important account-related notifications
- Providing notice of changes to platform policies
- Relevant promotional communications with your consent
5. Data Storage & Security
Protecting your information is our top priority. 7j77 uses industry-standard security measures to keep your data safe.
Encryption Technology
All data transfers are secured through SSL (Secure Socket Layer) encryption. Sensitive information stored in our database is protected by advanced encryption algorithms.
Access Control
Only authorized personnel can access the necessary information. Every access is logged and regularly audited.
Secure Server Infrastructure
Our servers are protected by firewalls and intrusion detection systems. Regular security audits and vulnerability assessments are conducted.
Data Retention Policy
Your information is retained only for as long as necessary. After account closure, data is deleted within the required period to meet applicable legal obligations.
6. Data Sharing with Third Parties
7j77 does not sell or rent your personal information. Information may be shared with trusted parties only in specific circumstances.
6.1 Service Providers
Information may be shared on a limited basis with selected third-party partners for payment processing (bKash, Nagad, Rocket, Upay), identity verification, technical infrastructure, and analytics services. These partners are contractually bound to comply with our privacy standards.
6.2 Legal Requirements
Information may be shared when required to comply with a court order, legal process, or legitimate request from a government authority, or when necessary to protect our legal rights and property.
6.3 Business Changes
In the event of a business change such as a merger, acquisition, or asset sale, your information may be transferred. In such circumstances, we will notify you and comply with applicable law.
7. Your Rights Regarding Data Protection
As a user of 7j77, you have several important rights regarding your personal information. We respect these rights and are ready to help you exercise them.
Right of Access
You can find out what information we hold about you and request a copy of that information.
Right to Rectification
If any of your stored information is inaccurate, you can request that it be corrected. We will make the correction as soon as possible.
Right to Erasure
In certain circumstances, you can request that your information be deleted, subject to any applicable legal obligations.
Right to Restrict Processing
In certain cases, you can request that the processing of your information be restricted, such as during a dispute about the accuracy of the information.
Right to Data Portability
You can receive your information in a structured, machine-readable format and transfer it to another service.
Right to Object
You can object to the processing of your information for certain purposes, particularly in the case of direct marketing.
To exercise any of the rights described above, please contact us at [email protected]. We will respond to your request as quickly as possible after receiving it.
8. Cookies & Tracking Technologies
Cookies are small text files stored on your device that help improve the platform's functionality. 7j77 uses the following types of cookies:
- Essential Cookies: Essential for the basic functionality of the platform. Used to manage important functions including login sessions and security tokens.
- Functionality Cookies: Used to remember your preferences such as language and display settings.
- Analytics Cookies: Used to understand platform usage patterns and to improve services.
You can control or reject cookies through your browser settings. However, disabling essential cookies may cause some platform features to not work properly.
9. Protection of Minors
7j77 is strictly an adult service — for those aged 21 or older only. We do not knowingly collect any personal information from minors.
10. Changes to the Privacy Policy
7j77 may update this privacy policy from time to time. For any significant changes, we will post a notice on the platform and update the "Last Updated" date at the top of the policy. Continued use of the platform after changes are made will be considered acceptance of the updated policy.
We recommend that you review this policy regularly so that you remain informed about the latest data protection practices.
11. Contact Us
For any questions or requests regarding this privacy policy or your personal information, please contact us. Our data protection team is available 24/7 to assist you.
This privacy policy forms the foundation of trust between 7j77 and our users. We promise that your information will always be kept safe and handled with care. Thank you for trusting 7j77.